Privacy Policy 

1. Introduction

WindowArt Interiors ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use and safeguard any personal data you provide when using our website (the "Site").

By submitting your data through our Site, you agree to the terms of this policy.

 

2. Who We Are

WindowArt Interiors
Tel: 01543 262 808
Email: windowartinteriors@outlook.com
Data Controller: Margaret Harper

 

3. Information We Collect

We may collect and process the following data about you:

  • Information you provide: This includes information you submit via our online contact form, such as your name, email address, phone number and any details about your interior design enquiry.
  • Technical information: When you visit our Site, we automatically collect certain information such as your IP address, browser type, device information, and how you navigate our pages. This is collected through cookies and similar technologies.
  • Information from third parties: We receive standard server logs and analytical data from our website hosting provider, IONOS.

4. How We Use Your Information

We use your information for the following purposes:

  • To respond to your enquiries and provide our interior design services to you.
  • To administer and improve our Site and ensure content is presented effectively.
  • To analyse trends and user behaviour to enhance our services and marketing (see "Cookies and Tracking" below).
  • Meet legal or regulatory requirements.

5. Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Consent: Where you have given clear consent for us to process your data for a specific purpose (e.g., by ticking a box to receive marketing emails, sending a form or email to us)
  • Contractual necessity: To take steps at your request prior to entering into a contract or to perform a contract with you.
  • Legitimate interests: For our legitimate business interests in operating and improving our Site and services, provided these interests are not overridden by your rights.

6. Cookies and Tracking

Our Site uses cookies to distinguish you from other users. This helps us provide you with a good experience and allows us to improve the Site.

  • Google Services: We use Google Analytics to collect standard internet log information and details of visitor behaviour patterns. This data is processed in a way that does not directly identify anyone. We do not make, and do not allow Google to make any attempt to find out the identities of those visiting our website. You can learn more about Google's practices at the Google Privacy Policy.
  • IONOS Analytics: As our Site is hosted on IONOS MyWebsite, we may also use the analytics data they provide, which is aggregated and anonymised, to understand site performance. For more details, please see ionos.com.

You can adjust your browser settings to refuse cookies, but this may affect your experience on our Site.

 

7. Data Sharing and Disclosure

We will never sell your personal data.

We may share your information with:

  • Service Providers: Trusted third parties who provide services on our behalf, such as our website host (IONOS) and email delivery services. They are only permitted to use your data for the specific purposes we instruct.
  • Legal Obligations: We may disclose your information if required to do so by law.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

 

9. Your Data Protection Rights

Under UK data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You can make a request at any time by contacting us using the details in Section 11.

 

10. Changes to this Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

 

11. How to Contact Us

For any questions about this privacy policy or your personal data, please contact us at: 

Email: windowartinteriors@outlook.com 
Tel: 01543 262 808

 

Last Updated: 6 September 2025

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